KUDOFEST

Privacy Policy

1. Introduction

KudoFest is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our Service, KudoFest, a platform for creating and sharing collaborative ecards for various celebrations and events.

2. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and any other information you choose to provide, such as a profile picture.
  • Card Information: When you create or contribute to a card, we collect the recipient's name, your message, and any photos, GIFs, or videos you upload. This information is necessary to create and display the collaborative cards that are central to our Service.
  • Collaboration Information: When you invite others to contribute to a card, we collect their email addresses to send invitations and notifications about the card.
  • Payment Information: If you make a purchase through the Service (such as premium features or gift cards), we collect payment information through our third-party payment processor. We do not store your full payment card details on our servers.
  • Usage Data: We collect information about how you use the Service, such as your IP address, browser type, device information, pages visited, and actions taken within the application. This helps us improve the Service and troubleshoot issues.

3. How We Use Your Information

We use your information to:

  • Provide and improve the Service, including creating and delivering ecards.
  • Send you notifications about your cards, contributions, and account activities.
  • Process payments and fulfill orders for premium features or gift cards.
  • Schedule and deliver cards at the time specified by the card creator.
  • Respond to your inquiries and provide customer support.
  • Analyze usage patterns to improve the Service and user experience.
  • With your consent, send you marketing communications about new features or special offers.
  • Prevent fraud and ensure the security of the Service.

4. Data Sharing

We may share your information with:

  • Service providers: We share information with third-party service providers who assist us in providing the Service, such as payment processors, email delivery services, and cloud storage providers.
  • Card recipients and collaborators: The content you add to a card (including your name, message, and uploaded media) will be visible to the card recipient and other collaborators.
  • Legal authorities: We may disclose your information if required by law or legal process, or if we believe it's necessary to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption of sensitive data, regular security assessments, and restricted access to personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including:

  • Maintaining your account as long as it remains active.
  • Preserving card content for as long as the card creator chooses to keep it.
  • Retaining certain information as required by law or for legitimate business purposes.

You can request deletion of your account and personal information at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to correct inaccurate or incomplete information.
  • The right to delete your personal information (subject to certain exceptions).
  • The right to restrict or object to processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at hello@kudofest.com.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to protect it.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For significant changes, we will provide additional notice, such as an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@kudofest.com.